At Computivit, we strive to provide a seamless shopping experience for our customers. However, we understand that situations may arise where you might need to cancel an order. Below is our cancellation policy to guide you through the process:
Order Cancellation
- Orders can be canceled within 24 hours of placement, provided they have not been processed for shipping.
- To cancel your order, please contact our customer support team at computivitpvtltd@gmail.com or call us at +91 9599828274 with your order details.
- If your order has already been shipped, cancellation will not be possible. In such cases, you can initiate a return once you receive the order, following our Return Policy.
Refunds for Canceled Orders
- For orders canceled within the specified time frame, a full refund will be processed to the original payment method.
- Refunds may take up to 7-10 business days to reflect in your account, depending on your payment provider.
Exceptions
- Customized or personalized products are not eligible for cancellation once the order has been processed.
- Orders placed during promotional events or sales may have different cancellation terms. Please refer to the event-specific terms and conditions for details.
If you have any questions or require assistance with your cancellation, our customer support team is here to help. We value your trust and aim to provide the best possible service.
